Agency Builders
It feels unfair that passionate and talented agency owners like you often struggle to grow your business. Let's change that together.
As you join us each week on the Agency Builders podcast, you'll hear from those inside, outside, and alongside agencies, just like yours.
You'll hear from fellow builders as they share what's working (& what's not) to build their own agencies. You'll also consistently gain advice & insights from 3 expert builders who've been through the same struggles you're facing, so that you can shortcut the building process for your agency: Jay Owen, Tyler PIgott & Cassie Shea.
Join host Logan Lyles each week as he, Jay, Tyler, Cassie (and a lineup of great guests) help you establish the 4 cornerstones that form a firm foundation for every agency: People, Product, Process, and Promotion.
If you’re looking for help from those who understand the challenges you face as you build your agency, subscribe to hear from current and former agency owners, who've experienced the same frustrations and uncertainties that you're facing today…
…so that you can overcome those and build the agency you've always dreamed of.
Agency Builders
How to Eliminate Owner Dependency in Your Agency w/ Susan Fennema
In this episode of the Agency Builders podcast, Logan Lyles and Susan Fennema discuss the critical issue of owner dependency in agencies. They explore the personal and business impacts of this dependency, symptoms to look for, and practical steps agency owners can take to eliminate it. The conversation emphasizes the importance of documentation, delegation, and the right tools to empower teams and enhance agency operations. Susan shares insights on navigating personal relationships in delegation and the significance of having clear processes in place to ensure business success without the constant involvement of the owner.
Takeaways
- Owner dependency can lead to burnout and inefficiency.
- Agencies need to empower their teams to make decisions.
- High turnover and chaos are symptoms of owner dependency.
- Documenting daily tasks helps identify what can be delegated.
- Not all tasks require full-time hires; fractional help is an option.
- Clear processes are essential for effective delegation.
- Tools should enhance processes, not replace them.
- Avoidance of difficult conversations can worsen situations.
- Systems and processes are crucial for business success.
- Regularly assess team roles and responsibilities.
Resources Mentioned In This Episode
- Try Teamwork.com for your Project Management Needs
- Get a Copy of Susan's Book: Efficiency Amplified
Connect with the co-hosts of Agency Builders:
Love this content & want to connect with the community?
- Join us for the Annual Agency Builders Retreat (March 26-28th, St Augustine, FL)
- Send a LinkedIn message to Logan to get your invite to the invite-only Agency Builders Community
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